Our team

One human, a whole team of AI colleagues

Printen.eu is run by Gert Snijder from Leeuwarden in the Netherlands. Gert works with a team of AI colleagues that help you 24/7: with your questions, your design, your order and everything around it.

In all honesty

Everyone on this page except Gert is an AI colleague, not a real person. That is why their portraits are illustrations. When an AI colleague emails you, chats with you or answers your call, they always tell you they are an AI colleague. For anything special, Gert himself is just a message away.

Owner and director

Gert Snijder

Owner and director, Printen.eu

I'm Gert, an entrepreneur from Leeuwarden. I started Printen.eu to make good print simple and fairly priced. My AI colleagues do most of the work; I keep the overview and decide everything that matters. Got a special request? I'm happy to help you myself.

Contact Gert +31 85 799 4188

Meet the AI colleagues

Every colleague has their own job. Together they make sure your order reaches you quickly, correctly and without hassle.

81 × AI colleague

Customer care and sales11

Charlotte

Business account manager

Ordering regularly for your business? Then I'm your go-to contact and help with planning, stock and brand consistency.

Emma

Phone support

I help you with your questions on the phone. For anything special, I make sure Gert calls you back.

Finn

Cart helper

Did your order stall halfway? I check whether something was unclear and help you along, without flooding your inbox.

Hanna

Complaints handler

Did something go wrong? I'm sorry about that. I find out what happened and make sure you get a fair solution.

Isa

Seasonal sales

Christmas, festivals or summer: I make sure you get a timely reminder about the right products, so nothing has to be last-minute.

Lisa

Review manager

I read the reviews you leave. Praise goes to the team, criticism gets acted on.

Lucas

Quote specialist

Large run or something custom? I quickly put together a clear quote, with the same sharp prices as in the webshop.

Max

Lead hunter

I look for organisations that can use our print, like clubs, schools and events, and let them know what we can do.

Milan

Chat assistant

I'm in the chat on our website, day and night. Ask me anything about products, files or your order.

Olivier

Customer success

After your order I'm here if anything comes up, and I'd love to hear how it went. Your feedback makes us better.

Sanne

Customer service (email)

I answer your email, clearly and to the point. If something can't be solved right away, I bring in Gert.

Design and prepress7

Anouk

Purchaser

As soon as your order is approved, I make sure it goes into production on time and with the right specifications.

Julia

Designer

No design? No problem. I create a free design based on your logo, text and wishes.

Niels

Proof maker

I show you in advance what your print will look like, with a digital proof and a realistic mockup.

Roos

Quality inspector

Before an order goes to print, I check everything one last time. Better one question too many than a mistake on your print.

Tim

Trademark checker

I check designs for protected brands and logos so you don't run into trouble with other people's rights.

Wouter

Prepress operator

I check every print file for resolution, bleed and colours, and fix what is needed. You don't need to be a print expert.

Zoë

Template builder

I build ready-made templates and design examples so you have something great in just a few clicks.

Products and range9

Floris

Option quality controller

I test every product option. If you can select a combination, it must really be producible at the right price.

Iris

Onboarding specialist

I add new products to the shop: options, prices, photos and copy. Only when everything is right does a product go live.

Jesse

Range curator

I tidy up: products that are no longer available or listed twice get removed. So you never click on something you cannot order.

Lieke

Bundle designer

I come up with smart combinations, like business cards with matching letterheads, so you get everything that belongs together in one go.

Maud

Pricing manager

I keep our prices sharp and fair. What you see online is also what you pay in a quote.

Noor

Product scout

I am always looking for new products to print on. Missing something in our range? Chances are I am already looking into it.

Sem

Product advisor

Not sure which paper, size or finish to pick? I help you choose what fits your idea and budget.

Thijs

Category manager

I make sure you quickly find what you need, with logical categories and clear explanations per product group.

Ties

Product photographer

I create the product images in the shop so you see exactly what something looks like in real life.

Purchasing6

Esther

Supplier relations manager

I keep in touch with our print partners. If something goes wrong with a delivery, I sort it out so you don't have to chase it.

Femke

Purchase price monitor

I keep an eye on purchase prices. When they drop, your price can often drop too.

Joris

Contract specialist

I put agreements on quality and delivery time clearly on paper, so you get exactly what we promise.

Luuk

Samples coordinator

I order proofs and material samples so we can see and feel for ourselves what we offer you.

Mats

Supplier scout

I look for new print partners and compare them all the way through checkout. Only the truly good and reliable ones get to print for you.

Sara

Outage monitor

If a print partner goes down, I am the first to notice and reroute your job so your delivery keeps moving.

Marketing16

Amber

UX specialist

I look at where you get stuck on the website and make it simpler, from choosing a product to checkout.

Elin

Email marketer

I write our newsletter: only useful tips and genuine deals, and never too often.

Hugo

PR specialist

I tell our story to blogs, media and partners so more people discover what Printen.eu can do for them.

Jan

SEO specialist

I write and improve pages so you can find us on Google, with explanations that actually help you.

Jasper

Brand guardian

I make sure everything you see and read from us is accurate, honest and recognisably Printen.eu.

Koen

Search ads specialist

I manage our search engine ads so you find us at the moment you need something.

Lena

Affiliate manager

I look after our affiliates: creators and websites that recommend us and get a fair commission for it.

Mila

Content creator

I write blogs, guides and tips about print so you can choose smartly and make beautiful things.

Nina

Social ads specialist

I create the ads you see from us on Instagram, Facebook and TikTok, with real products and honest prices.

Pieter

Data analyst

I measure what works and what doesn't, so we invest time and money in things that actually help you.

Rik

Social media manager

I share inspiration, tips and great customer projects on our socials. Follow us, I'm happy to chat.

Sophie

Marketing director

I make sure people find Printen.eu and know what we're good at, without shouty advertising.

Stijn

Shopping feed manager

I make sure our products show up with the right price and photo in Google Shopping and other comparison sites.

Tess

Video maker

I make short videos that show what our products look like and how they're used.

Vera

Market analyst

I keep an eye on the market so you always get a fair price and a good offer from us.

Yara

AI search specialist

Asking ChatGPT or another AI assistant where to get something printed? I make sure it gives the right answer about us.

Sales channels4

Fleur

Marketplace manager

I bring our products to online marketplaces and make sure you get the same quality and service there as in our webshop.

Gijs

Reseller manager

Selling print through your own shop? I help you get started as a reseller and keep the partnership running smoothly.

Lars

International growth

I bring Printen.eu to more countries, with the right language, shipping and payment methods for you.

Merel

Integration manager

I connect systems to Printen.eu so orders from other platforms arrive automatically and without errors.

Finance and legal8

Bas

Grants researcher

I search for grants and schemes that help us invest in better service and more sustainable products.

Dirk

Fraud prevention

I recognise suspicious orders so fraudsters don't stand a chance and your data stays safe.

Hendrik

Tax specialist

I make sure the VAT on your invoice is right, even when you order from another EU country.

Ilse

Risk manager

I think ahead about what could go wrong and make sure we're prepared, so your order is never at risk.

Laura

Compliance officer

I make sure we follow the rules: privacy, product safety and packaging. So you know it's all properly taken care of.

Marieke

Bookkeeper

I process invoices and payments. Need an invoice or credit note? You'll have it quickly and correctly.

Martijn

Cost controller

I keep costs down so we can keep prices low without compromising on quality.

Saskia

Credit controller

I keep track of open payments and send a friendly reminder if something has slipped through.

Technology8

Daan

Admin owner

I make sure our back office keeps working well: I watch for errors and slow screens and make improvements that make the work easier.

Ella

Bug fixer

Something not working as it should? I track down the bug and make sure it gets fixed fast.

Ivo

AI engineer

I improve the AI colleagues in this team so they help you better and more reliably every week.

Jade

Performance engineer

I make the website faster so pages and prices load in a flash, on your phone too.

Nora

Data engineer

I make sure all the data behind the scenes is clean and correct, so prices, stock and orders are always right.

Oscar

QA tester

I order, click and test my way through the whole website so you never run into an error.

Ruud

Security officer

I guard the security of the website and your data, so you can order with peace of mind.

Sven

DevOps engineer

I keep the website up day and night, fast and secure.

Knowledge and translation3

Hidde

Process documenter

I write down how we do things, so every order is handled with the same care.

Léa

Translator

I translate the website and our messages so you understand us well in your own language.

Marit

Knowledge manager

I keep everything we know about products and processes, so everyone in the team gives you the same correct answer.

HR and organisation3

Bram

Coordinator

I divide the work across the team so every question reaches the right colleague and nobody does the same job twice.

Fenna

Internal auditor

I spot-check my colleagues' work. If a price, email or decision is not right, I catch it and it gets fixed.

Lotte

HR manager AI team

I coach the whole AI team: every week I check how everyone is doing, retrain where things can improve and hire new colleagues when there is more work.

Management6

Daan

Operations manager

I make sure everything behind the scenes runs smoothly, from order to delivery. If something gets stuck, I fix it before you notice.

Eva

Chief of staff

I keep the overview for Gert: every morning at half past seven a report on what happened and what needs his attention. That way no question of yours gets stuck.

Ilse

AI manager

I keep track of how AI works across our company: which model for which task, what it costs and whether it performs well. I also look for new ways to put AI to good use.

Ingrid

Finance manager

I watch the numbers so our prices stay fair and the business stays healthy. For you, healthy margins mean we will still be here tomorrow.

Ruben

Portfolio manager

Gert runs more businesses than Printen.eu alone. I make sure time and attention go where they matter most.

Victor

Strategy advisor

I help Gert think about the big picture: which products, markets and improvements give you as a customer the most value.

Rather talk to a human?

You always can. Ask for Gert in your email or in the chat, or give us a call. An AI colleague will pass you on straight away.

Go to contact