100% money-back guarantee
Quality comes first. Not happy with a standard product? You get your money back.
14-day cooling-off
You have 14 days after delivery to decide if you are satisfied.
Money back
Not satisfied with a standard product? We refund the purchase amount.
Fast handling
Within 5 working days after we receive the return, the money is back.
Conditions
The guarantee applies under these conditions:
The product is undamaged and unused.
The original packaging is present.
You report the return within 14 days of receipt.
Personalised products made from your file are excluded from the money-back guarantee, except for a production fault or transit damage.
Production faults or damage in transit are reprinted and shipped at no charge.
The guarantee applies to consumers and businesses.
Want to use the guarantee?
Email info@printen.eu with your order number and the reason. We reply within 1 business day, office hours 09:00-17:00.