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Do I get an invoice and can I reclaim the VAT?

Every paid order comes with an invoice showing VAT separately. You download it yourself on the Track order page, no account needed.

Last reviewed: October 20, 2026

Business workflow from quote and invoice to production and repeat order

Yes. An invoice is created automatically for every paid order, with the VAT amount shown separately.

Where to find the invoice

Go to Track order and enter your order number and the email address used for the order. You do not need an account. The invoice is ready to download below the status of your order.

Which VAT rate applies

The rate depends on the delivery country: 21 percent for the Netherlands, 19 percent for Germany and 20 percent for France. The invoice states which rate was applied.

Reclaiming VAT as a business

If you are VAT registered you can include the VAT on this invoice in your return like any other business purchase. Our company details are on the invoice.

Credit notes

If something was refunded, a credit note goes with it. It appears in the same place as the invoice.

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