Getting started: create your reseller account
5 min readUpdated
In this article you create your reseller account. You go through six short steps, we check your details automatically, and in most cases you can start right away. Allow about ten minutes.
In this article
What do you need?
Have these details ready so you can finish your application in one go.
- Your company name, billing address and a phone number.
- A VAT number if your company is based in the EU.
- A Chamber of Commerce (KvK) number (8 digits) if your company is based in the Netherlands.
- The name that should appear on your customer’s parcel, and a return address.
- A payment card to save, or a first top-up of at least €25 by iDEAL or card.
- Optional: your website and your logo.
Step 1: create an account and open the wizard
Your reseller account is linked to a regular Printen.eu customer account. If you already have one, log in with it.
Go to the reseller page
Open Resellers and click Apply as a reseller.
Log in or create an account
If you are not logged in, you land on the login screen. No account yet? Click Create account, fill in your details and confirm your email address.
Start the wizard
After logging in you return to Apply as a reseller automatically. If you have just created an account, open Resellers again and click Apply as a reseller once more. On the left you see the six steps, on the right the form for the step you are on.
Step 2: complete the application wizard
Company
Enter Company name (trading name), Country, Email address for your account, Phone and your Billing address. Registered legal name and Website are optional but help with the checks. Click Next.
VAT and registration
Enter your VAT number including the country code (for example DE123456789). Dutch companies must also enter their Chamber of Commerce (KvK) number. We check the VAT number automatically in the European VIES register.
Sales channels
Under Where do you sell? tick where you sell, for example Etsy, Shopify or your own website, and fill in Expected orders per month. An estimate is fine.
Branding
Enter the Name on the parcel: this name appears as the sender on your customer’s parcel and packing slip. Optionally upload your logo and write a Packing slip note. Leave Same as billing address ticked, or enter a separate Return address. Read more in White label.
Payment method
Choose Save a card or make a First top-up (at least €25). You go to a secure payment page and return automatically. When you see Payment method set up, you can continue. You can always change this later, see Payments and balance.
Terms
Read the terms, tick the box and click Submit application. If something is still missing, Not complete yet tells you which step to complete.
Which checks do we run, and why?
As soon as you submit your application, we run a few automatic checks. They protect you and us against misuse and make sure the VAT on your invoices is correct.
| Check | What we look at | Why |
|---|---|---|
| VAT number | Valid according to VIES, from the same country as your company, and the name matches. | With a valid EU VAT number outside the Netherlands, VAT can be reverse charged. |
| KvK number | For Dutch companies: 8 digits. | It confirms that you are registered as a business. |
| Email address | No disposable address, a verified login address, and preferably a business domain. | A business domain makes automatic approval possible. |
| Website | Reachable, and the domain matches your email address. | An existing store or site confirms that you actually sell. |
| Country | Your country is one we deliver to. | We need to be able to invoice and deliver to you. |
| Duplicate application | No other account with the same VAT number, KvK number or website. | One company has one account. |
| Volume | More than 100 orders per month expected? | Then we review your application personally, so production is ready for you. |
Approval: what happens after you submit?
- All checks passed: your account is approved straight away. You see Your account has been approved. Welcome! and receive a confirmation by email.
- Something needs a closer look: you see Your application is being reviewed. We check it personally and let you know by email, usually within 1 working day.
- Not approved: you see the reason in your account. If you have additional details, please get in touch.
After approval: your dashboard
Once approved, your account opens as a dashboard with tabs. At the top of each tab you find a link to the matching article in this help centre.
Check your payment method
Under Balance & payment you set how you pay for orders. See Payments and balance.
Create your first product
Under Products you save a product with your design and your own SKU. See Creating products.
Connect your store or use the API
Connect Shopify, WooCommerce or Etsy, or build your own integration with the API.
Related articles
- Payments and balance: top-ups, cards, discounts and VATTop up your balance, save a card, choose your payment method, and learn how discounts, VAT, invoices and refunds work.
- Creating products: from catalogue product to your own SKUChoose a product, fix the options, upload your design, pick a good SKU, work out your margin and test your product with an order.
- White label: your brand on the parcelSet your brand name, return address, packing slip note and logo, and learn what your end customer does and does not see and how returns work.
Still stuck?
We are happy to help, in person on working days and usually the same day.